At Best Drayage, we believe in keeping things simple and transparent. When you trust us with your information, we treat it with respect. This policy explains what we collect, why we collect it, and what rights you have under California law.

What Information We Collect

When you interact with us, we may collect:

• Contact details you share (name, company, phone, email).

• Service details related to inquiries or shipments.

• Website activity such as page visits, device/browser type, and general traffic data (through Wix’s analytics tools).

We do not ask for sensitive information like Social Security numbers or bank account details through our website.

How We Use Information

We use the information we collect to:

• Respond to your requests or inquiries.

• Provide quotes, schedule shipments, and deliver services.

• Share important updates (like port schedules or holiday hours).

• Improve our website and business operations.

• Meet legal and regulatory requirements.

Who We Share Information With

We only share your information with trusted service providers who help us run our business — like website hosting, analytics, or email systems.

We do not sell your personal information.

Your Rights Under California Law

If you’re a California resident, you have the right to:

• Know what personal information we collect and how we use it.

• Access the specific information we have about you.

• Delete your personal information (with some exceptions, like if we need it for legal or operational reasons).

• Correct inaccurate information.

• Opt-Out of Sale/Sharing (we don’t sell your data, so this mostly doesn’t apply).

• Non-Discrimination: We won’t treat you differently for exercising your rights.

How to Exercise Your Rights

You can make a request by contacting us:

• Email: privacy@bestdrayage.com

• Phone: (559) 536-9024

• Mail: 28615 Green Court, Madera, CA 93637

We may need to confirm your identity before fulfilling your request. You can also designate an authorized agent to act on your behalf.

Cookies & Tracking

Our website uses Wix’s built-in analytics tools to understand how visitors use the site. This means we may collect basic info like page views and general traffic patterns. You can control cookies through your browser settings if you prefer.

Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect information from anyone under 16 years old.

Data Retention

We keep your information only as long as necessary to provide services, maintain business records, or comply with legal requirements.

Security

We take reasonable steps to keep your information secure. That said, no system is 100% perfect, and we can’t guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy occasionally. When we do, we’ll post the revised version here with a new “Last Updated” date.

Contact Us

If you have any questions about this policy or your rights, reach out anytime:

Best Drayage, LLC
28615 Green Court
Madera, CA 93637
Phone: (559) 536-9024